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With BlackBerry Answers help is just a couple of clicks away.

Get fast, personal, step-by-step help right from your BlackBerry® smartphone

BlackBerry® Answers is an intuitive web based tool that allows you to ask a question about your BlackBerry smartphone and receive personalized answers in virtual real time, direct from Research In Motion’s (RIM) premium knowledgebase. From your mobile browser, simply visit the help section of and type a question about your device. You’ll receive a solution within seconds. Ask a question about:

  • Email Set Up
  • Address Book
  • Attachments
  • GPS
  • Bluetooth®
  • Instant Messaging and more…

BlackBerry Answers lets you express yourself on your own terms, all while offering simple, guided help tailored to your specific BlackBerry smartphone model and software version. Visit the help section of to try BlackBerry Answers for yourself!

Do you know someone who could use help with their BlackBerry smartphone? Refer them to the BlackBerry Owners Lounge and invite them to take advantage of the exclusive offers and be the first to know about exciting promotions!

Available to North American customers only
Devices: BlackBerry® 8100 Series, BlackBerry® 8300 Series, BlackBerry® 8800 Series, BlackBerry® 8700 Series
BlackBerry® Device Software v4.0 or higher
User must have a wireless service data plan that includes browsing

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